A Bit of Real Life, New York

And then, the moratorium as I switch to chai…

I swear, something bad doesn’t go down every time I buy coffee. It just seems that way. No, actually, something jacked does happen to me at least 50% of the time, but I’d guess that’s average, no? Anyway, I wanted to mention a very normal, enjoyable visit I had at DD just on Monday. The employees were friendly, professional, and quick to help. I sent their regional office a note about them on the Dunkin’ Donuts site–I’m quick to write up a bad experience, so it’s only fair I do the same for a good one. But…

BUT…I feel it’s only fair to mention what happened the last time I was at this DD. It was winter, and I was on my way to a local big-box store. I was drinking lattes back then and as it was around 8 am, I truly needed a huge cup of flavored, milky meth to get me through the morning. I got there and realized half my neighborhood had the same idea. I queued up behind the 10th or 11th person–all of us wearing hats, scarves, and heavy goose down jackets–and tried to look alert as the person up front ordered cheese on a cheeseless sandwich, sugar on a sugarless donut, and other time-consuming, self-indulging BS.Things got curious when a very thin white guy, dressed poorly for the weather in holey jeans and a thin windbreaker, peeked his uncombed head through the back entrance, then suddenly jumped out again. As opening the front or back doors let in Arctic-level gales that caused everyone on line to gasp and turn, most costumers tried to minimize their entrances/exits.

Apparently no one had sent any sort of winter etiquette leaflet to this man, nor to his girlfriend. Also dressed more for spring than winter–capri pants, denim jacket and inexplicably, a Jamaican-style beret–she slipped in as he squeezed out. She stood against the wall, rubbing her nose enthusiastically, occasionally nibbling at her thumb. She didn’t look at the menu; she seemed more interested in the coffee makers, or possibly the birthday cake refrigerator.


1 thought on “And then, the moratorium as I switch to chai…”

  1. Proof that I’m not sketchy: an e-mail from Guest Relations about my recent non-aggressive, non-crackhead burglar visit:

    Thank you for taking the time to contact Dunkin’ Donuts. It was a pleasure hearing from you today.

    We are always happy to hear from guests and appreciate you letting us know about the great service you received at our restaurant located at [redacted] Brooklyn, NY . We will be happy to forward your feedback along to the owner of this location.

    At Dunkin’ Donuts we value our guests and are committed to making your visits to our restaurants a pleasant experience. Thanks again for contacting us and for making our day a more pleasant one.

    Thank you and have a great day.


Say Sumthin!

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s